An Australian Telco set out to redefine the holiday shopping experience, transforming its retail events into shared moments that resonated both in-store and online, positioning it as a premium destination for gifting.
A key challenge was shifting consumer perception – while the Telco is a leader in telecommunications, it is not traditionally viewed as a gifting destination. It wanted to drive demand and conversions, particularly among non-regular customers aged 25-54 who are willing to pay a premium but also seek strong value.
The high attention solution
To achieve this the Telco booked a medium-weight, four-week campaign with atn across national metro markets to drive traffic online and in-store during the critical Christmas retail period.
Results
In a cluttered holiday advertising market, the atn campaign exceeded attention benchmarks. Leveraging Adelaide Metric’s Attention Unit (AU) score, the campaign achieved a score of 55.24, exceeding atn’s benchmark of 53.7 and significantly outperforming terrestrial radio’s benchmark of 45.
Beyond just awareness, the campaign drove 79% attentive reach, meaning that nearly eight in ten of the reached audience were paying high attention – demonstrating that the campaign effectively captured and retained consumer interest when it mattered most.